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Forum Discussion
GregHutchings
4 years agoHelpful | Level 5
Dropbox MacOS extension supporting > Monterey?
Hi. I've just upgraded my Mac to MacOS Monterey and received the warning below. Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism tha...
- 4 years agoHi GregHutchings, thanks for reaching out.
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
twindux
4 years agoHelpful | Level 6
Nancy, your message was from February. It's now late May and still this is not fixed. The only "fix" is to use a beta. Betas are risky and not intended for production workflow.
Apple Silicon and Monterey have been in the pipeline for nearly 2 years. What the hell is taking you all so long to get this fixed?
Dropbox is a critical component of my workflow...if it breaks, I'm well and screwed. Please get his taken care of or give us a damned timeline so we can either soldier on with Dropbox or move to a new solution who will properly support our hardware/software.
John C.179
4 years agoHelpful | Level 5
Can I subscribe to updates to this discussion?
- d_inmetrowest4 years agoHelpful | Level 6On an iPhone:
Click on your picture.
Click on My Settings.
Click on Preferences.
Click Subscribe to topics I post to.
Click Save.
And when you post, make sure the box is clicked that says “Email me when someone replies.”
See if those things work.
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