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Forum Discussion

GertFrobe's avatar
GertFrobe
Helpful | Level 6
2 years ago

Dropbox non-admin installation thinks I'm out of disk space and needs admin rights

Windows, non-admin installation. Plenty of space left in my account. Plenty of space left on the computer.   This error message recently appeared on 2 of my 3 computers.   There's plenty...
desktop
Error Messages
Install
Storage space
windows
GertFrobe's avatar
GertFrobe
Helpful | Level 6
2 years ago

Correct, Win2019 server. One of my computers runs server software. It's unusual, but that's how it is. For completeness it's Windows Server 2019 Standard, v 1809, OS build 17763.5576

Everything within the Dropbox folder is syncing properly. I can add or remove files on any of the computers, and the other 2 pick up or delete the files appropriately.

GertFrobe's avatar
GertFrobe
Helpful | Level 6
2 years ago

Nancy Walter 

Any ideas? Is this just some bug in the latest version? Ignore it and it will go away when the program auto-updates?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Windows Server operating systems are not currently supported, but as you noticed you might be able to run the Dropbox desktop app normally there GertFrobe 

     

    The notification you're receiving is not about a hard drive space issue, but it seems that there's an update needed for a space saving feature. 

     

    Is there any particular reason why you've not installed the app with admin privileges in the first place? 

  • GertFrobe's avatar
    GertFrobe
    Helpful | Level 6
    2 years ago

    Since the problematic behavior is identical in Win 10 (2 examples), this doesn't appear to be a non-supported OS issue.

    I use a non-admin installation (and I have for years) because Dropbox has provided that option for years. I prefer to have it operate in a user context since it hasn't needed admin access. As you can tell from the screenshot of available diskspace, I am not concerned about saving space.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey GertFrobe, if this is a feature you're not interested in, and if the app works fine otherwise, I guess you can just ignore the notification.

     

    If you need anything else, please let us know!

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