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Forum Discussion
Dropbox unexpectedly quits on Windows 10.
I have 4 sync computers and 1 cell phone
It's normal on the website, it's normal on the cell phone, but two computers and two laptops
Even if you synchronize, it will end, and it will end even if you delete it and reinstall it where you use it as the main pc.
As a result, the folders overlap in duplicate and cannot be newly created with existing folders.
The files are kept safe.
Restart Dropbox to restart sync and other features.
This situation suddenly happened
I've reported help with vaccines, security, etc., but even after installing and rebooting, the above will continue to appear
12 Replies
- Hannah
Dropbox Community Moderator
Sorry to see that you're having this issue, hamaryu.
Can you check this article to see if any of the troubleshooting steps there are helpful?
Keep me posted.
Hi, Hannah
I did everything I could,
I'm trying to do an advanced reset of another post, but Windows 10 doesn't have the registry of advanced reset and the drop box folder of each search criteria, so I found it and deleted it daily with the search program, and I just reinstalled it 5 minutes ago, and now I'm experiencing a continuous turn-off after sync was done at the beginning. And I didn't know if I could delete the attached photo, so I didn't It's like a history of collision- Nancy
Hi hamaryu! Hope you don’t mind if I jump in here.
Before troubleshooting further, can you clarify if you’re currently seeing the small Dropbox icon in your system tray (at the bottom right corner of your screen)? If you do, I’d like you to hover over it and let me know the app version it shows.
처음에는 212.4.5767이
전혀 전혀 방해가 되지 않았습니다.
213.3.4408로 업데이트되어
현재 증상은 Home Computer 1대, Office Computer 1대, Share Computer 1대, 노트북 1대에서 발생하고 있습니다.
셀만 구성입니다.드롭박스 재시작 누르면 20초 안에 다시 나오고 '닫기' 누르면 완전 꺼져요.
5년째 쓰고 있는데 처음이라 정말 당황스럽네요- Megan
안녕하세요 hamaryu, 추가 정보를 제공해 주셔서 감사합니다! Windows 10 컴퓨터에서도 고급 재설치 단계를 따를 수 있어야 합니다. 발생한 문제에 대해 자세히 알려 주실 수 있나요?
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Hey hamaryu, thanks for the added info!
You should be able to follow the steps for following an advanced reinstall even on a Windows 10 machine.
Can you let me know more in regards to the issue that you face?
All pcs are Windows 10 and I've only done high-end reinstallations at home, but it didn't work yesterday after 6 hours of fighting
I'll try it again at the office computer nowNo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It's so frustrating that I spent hours and hours not doing it
Please explain exactly what the situation is all about all of a sudden, simultaneously like this!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
