Forum Discussion

pizzaenjoyer's avatar
pizzaenjoyer
New member | Level 1
2 years ago

Error that won't let me update the app, and can't move files on Windows.

I ran into this issue a couple days ago, and Ive also read in some of the other threads on the site. However  I noticed that on one of my other laptops I have, Has an error that wont let me update Dr...
desktop
sync
windows
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
pizzaenjoyer wrote:

All of these computers have Windows 10 and are updated. Did something happen between those versions of Dropbox?

This is a change implemented by Microsoft, where dragging files out of a root sync folder now results in a copy instead of a move. Hold the Shift key when dragging files to force a move.

  • pizzaenjoyer's avatar
    pizzaenjoyer
    New member | Level 1
    2 years ago

    Hm you think so? Even though whatever change is on my two systems and I still have file dragging functionality on the system with the older version of Dropbox? 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      What error are you getting on that computer, pizzaenjoyer, that's not allowing you to update the Dropbox app?

      Can you give us some more info and/or a screenshot of the error, so we can take a look?

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