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Forum Discussion
Heather G.6
11 years agoNew member | Level 1
How do I remove Dropbox from my Mac if I get an error message when attempting to uninstall?
I am trying to delete the Dropbox app from my Mac, but it gives me an error message saying 'The item “Dropbox” can’t be moved to the Trash because some of its plugins are in use', even after closing all other open applications. What could these plugins be and how can I stop them from being in use?
Thanks
I had the same problem:
Open Activity Monitor (search for it with spotlight) and force quit the Dropbox process (I used the searchbox on the right to find it)
After that I could delete the application
48 Replies
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- Frederique A.10 years agoNew member | Level 1
I have the same issue. I can't empty dropbox from the trash as it is in use. I went yo the activity monitor but could not find anuthing that had to do with dropbox.
- Roberta G.10 years agoNew member | Level 1
Piet Hein C. I LOVE YOU! Thank you so much for this tip. Aloha
- Joe P.3310 years agoNew member | Level 1
Thanks Piet Hein and Rajat. Dropbox, you suck. I look forward to the day you app is but a distant memory.
- Sarah F.3110 years agoNew member | Level 1
Andrea. P: Maybe you guys should update this article to include force quitting dropbox finder integration: https://help.dropbox.com/desktop-web/uninstall-dropbox
- Umesh R.110 years agoNew member | Level 1
Try to do the following
- control-click on Dropbox.
- select 'show package contents'. You will be able to see a folder named "Contents"
- open folder
- delete everything there in the folder.
- open finder window
- navigate to folder containing Dropbox app.
- press command-delete and move to bin
This should help you.
- Duff W.10 years agoNew member | Level 1
Nope and nope...I have tried all of those and this damn icon is still not letting me delete...help!
- Umesh R.110 years agoNew member | Level 1
Well, this is how I did it. Can you tell me which version of Mac are you using? Because this could be the only hurdle. else you should be able to delete it.
- amalia v.10 years agoNew member | Level 1
@Frederique A.
@Umesh R.
Also tried the above, as soon as I tried to delete in from the trashbin I get dropbox still in use.
a)In the activity monitor I see no dropbox,
b)I have unlinked the mac from the dropbox site
c)i tried show package contents and delete the folder but still get the same error.
d)when I restore the dropbox app in the apps folder I cant open it, it says damaged or incomplete
e)my mac version is 10.7.5
Plz help its so annoying!
- Duff W.10 years agoNew member | Level 1
^ SAME problem, got support involved, but they wouldn't help me. So annoying...someone, anyone help. I have tried all of the above; Dropbox doesn't show on Activity Monitor. Unlinked,
- Amel D.10 years agoNew member | Level 1
Thank you Piet Hein C.!
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