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Rob132's avatar
Rob132
Explorer | Level 3
5 months ago

I can't install the Dropbox desktop application, why?

Hi,

I also have this installation problem.  I upgraded my PC and Dropbox failed.  So I completely uninstalled it - including those folders the "advanced reinstall" tells you not to...  I assumed I just needed to login and get the files back.

Any suggestions welcome!

 Rob

desktop
Install
windows

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey Rob132​, sorry to hear you’re facing the same issue.

    When saying that you upgraded your computer and Dropbox failed, are you referring to the same Dropbox update as the OP? If yes, is it this one perhaps?

    Let me know.

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