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I get an error message that Windows System Restore failed?
Hi
When I run Windows System Restore it fails with this error message
System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) with its original copy from the restore point. An unspecified error occurred during restore. (0x80070780)
I have completed system recovery from an image without problem but on several occasions I have come up against this error when trying to correct a problem using system restore which would be easier to use if I could. I still have the problem if I run the system restore in safe mode with the same failour message
Any suggestions on allowing the restore to work
Richard
Hi everyone,
We're testing out some changes in v182 (currently in beta) that should hopefully help with this. Let us know if you continue to run into problems.
Thanks
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Not sure why Walter's suggestion was accepted as a solution. He did point us in the right direction. But here are more specific instructions on how to edit the Windows Registry. I posted this solution on Page 10, 01-18-2021 08:36 AM. This seems to work well.
1. Start "Regedit"
2. Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup
3. Add a Multi-string Value with the Dropbox directorya. Right-Click in the window on right-side
b. Select New
c. Select Multi-string value
4. Give the value a descriptive name, like "Dropbox"
5. Double-click the value to open the value editor6. Enter the following string: %UserProfile%\Dropbox\*.* /s
(NOTE: This means to ignore all files inside the "C:\Users\{yourusername}\Dropbox" directory and Subdirectories.)
7. Press ENTER
8. Click OK to close.
9. Now, navigate to:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToSnapshot
10. REPEAT the above steps 3 thru 8 for this key.
11. Close Regedit
Then, to test if it works,
1. Create a System Restore Point
2. Try to System Restore to the point you just created.
Good Luck & Best regards,
Jacob
- Megan sorry this isn't a working solution. I've found that the restore still fails once a few days have past after making the registry change
- Have you tried on Windows 11 already?
I have not messed with Windows 11 yet, at all. I'm waiting for my software development toolkit providers to certify on Win 11. Some lag a bit behind.
- Hi is there a solution to this problem my computer will not open windows and I don’t know what to do please help?
I cant even get into my windows to do these steps... Dropbox has killed my $10k pc WTF
It's April 2023!!
I just found out about this bug/issue, so I'm not able to recover my Windows 11 state from a Restore Point.
This is very sad news!!
How is it possible that this is still an issue since 2019!?!.... 🤯
Dropbox should have released an update that forces the regkey change to exclude the folder automatically by default!
Maybe add a toggle button for people who still wish to take their chance by not excluding it? And some info next to the toggle button explaining the possible risks/issues with creating Restore Points.
Lol, this is still an issue. Unbelievable.
Boycott DropBox forever.i have the same problem now.. cant make my windows system restore, i need help as windows update destroyed my computer and now i cant get back because of dropbox!!!!
BenDBXCommunity Manager
Hi Everybody,
Thanks to everyone who has reported this. We are currently investigating this system restore issue and require a bit more information from affected users.
Does this error message completely prevent system restore? Has anyone been able to proceed with the system restore in spite of the error message?
For those who cannot proceed with the restore after receiving the error message, does the system restore simply fail/quit as a result of the error?
If anyone has been able to proceed with the system restore after receiving this error message, how has the restore affected your Dropbox files?
Regards,
Ben
