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I'm trying to access Passwords from one of my 3 authorized devices, but get an error.
I have a Basic plan with 3 devices authorized. I am working from one of the 3 devices, and while logged in to Dropbox, it will not allow me to access Dropbox Passwords, saying I am already logged in...
On Chrome, back to this error, again even though already logged in:
- Megan
Dropbox Community Moderator
Hey JTF19!
Can you take a look at your account's connected devices and let me know how many you've currently connected to your account?
Also, if you navigate to the Dropbox Passwords preferences, how many devices do you see listed there? You can see more in regards to this in the relevant Help Center article.
Megan, my Dropbox account lists my three connected devices only, as I said. My desktop, my iPad, and my Android phone. It's the same list for Dropbox Password preferences, when I get as far as Dropbox Password saying it's sending a notification to one of the two other devices, which never arrives. I've now tried to access from each of the three devices, and none of the three successfully delivers a notification to either of the other two. Signing off for the night now, and a busy morning tomorrow, so will check in during the afternoon EDT.
