Forum Discussion

JTF19's avatar
JTF19
New member | Level 1
10 months ago

I'm trying to access Passwords from one of my 3 authorized devices, but get an error.

I have a Basic plan with 3 devices authorized.  I am working from one of the 3 devices, and while logged in to Dropbox, it will not allow me to access Dropbox Passwords, saying I am already logged in...
account access
desktop
Dropbox Passwords
JTF19's avatar
JTF19
New member | Level 1
10 months ago

Megan, my Dropbox account lists my three connected devices only, as I said. My desktop, my iPad, and my Android phone.  It's the same list for Dropbox Password preferences, when I get as far as Dropbox Password saying it's sending a notification to one of the two other devices, which never arrives. I've now tried to access from each of the three devices, and none of the three successfully delivers a notification to either of the other two.  Signing off for the night now, and a busy morning tomorrow, so will check in during the afternoon EDT.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for keeping us in the loop on this and let us know of any updates when you get the chance JTF19 

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