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Forum Discussion

The TechJedi's avatar
The TechJedi
Helpful | Level 5
4 years ago
Solved

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
desktop
Error Messages
Setting up the apps
windows
  • Emmet's avatar
    Emmet
    4 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Sure thing dettad - you've got :envelope: 

I'm also reaching out to you too humus - please have a look at your email's inbox for my message and we'll take it from there.
MRBUSBY's avatar
MRBUSBY
Helpful | Level 7
4 years ago

Hi Nancy Walter ,

 

Please post if this issue has been resolved.  @Walter seemed to identify an issue for my situation (ARM processor), but before I purchase a different computer with a different processor, I need to know that there is a solution to the problem.  The other threads seem to indicate that the error occurs on computers which do not have an ARM processor.

 

I have been a Dropbox Professional (paid subscription) for 10+ years and would like to continue using the program vs moving to another app.

  • mtesta's avatar
    mtesta
    Helpful | Level 6
    4 years ago

    It's crazy that this is not fixed already

    • Sandman1001's avatar
      Sandman1001
      New member | Level 2
      4 years ago

      A day later and no one from drop box has gotten in touch to try and resolve the issue.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago
        Hi everyone, welcome to the Community and apologies for any delays.

        Sandman1001 and MRBUSBY, can you please provide a screenshot of the exact error you receive, so that I can have a visual?

        Also, mtesta I’d like you to clarify what’s the exact OS version of your device.

        Finally, AppoCaly, just to make sure you’ve all tried the same steps, have you also disabled any possible antivirus/firewall on your device, and the same issue still persists?

        Let me know, and we'll take it from there.

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