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Forum Discussion

The TechJedi's avatar
The TechJedi
Helpful | Level 5
4 years ago
Solved

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
desktop
Error Messages
Setting up the apps
windows
  • Emmet's avatar
    Emmet
    4 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey guys, thank you all for sending me your ticket numbers! 

 

I've located all of them, and passed your comments to the agents working on your case. 

 

I appreciate your patience, while our Team is looking into this. If you have any other questions, I am always one post away. 

JenTo's avatar
JenTo
Helpful | Level 7
4 years ago

At the beginning of May I downloaded and attempted to install the full Windows offline installer 147.4.4800 which ended in the same error as before.

 

Following the failure, I contacted Support to ask if there was any progress and was told that this version (147.4.4800) should have fixed the issue, however, it didn't for me.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi JenTo, happy Wednesday. How are you today?

     

    Have you responded back on said ticket number, to let our Team know that the problem remains for you? 

     

    I'd be happy to locate your ticket number if you wish to share it with me too. 

     

    Thanks a bunch! 

  • JenTo's avatar
    JenTo
    Helpful | Level 7
    4 years ago

    Yes, I did let them know.

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