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The TechJedi's avatar
The TechJedi
Helpful | Level 5
4 years ago
Solved

Installation Failed Error Code 1073741795

I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?    
desktop
Error Messages
Setting up the apps
windows
  • Emmet's avatar
    Emmet
    3 years ago

    Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here. 

mwochoa's avatar
mwochoa
Helpful | Level 5
3 years ago

Is there an update to this issue? It it starting to cause an issue with our business continuity as many of our users are not accustomed to having to switch between the web or the S mode. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey mwochoa, thanks for the nudge and sorry to hear you're having issues with this. 

 

If you haven't reached out to our Support team yet, may I reach out via email to have a further look into this matter with account and device specific information?

  • yho123456's avatar
    yho123456
    Helpful | Level 6
    3 years ago

    I was asked by the dev-team to run a command line install and send back the stack-trace to them, and so I did. Let's pray this contains helpful information for them to debug 🙂

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the update yho123456 - let us know if you need anything else!

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