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Xmelanie's avatar
Xmelanie
Explorer | Level 4
3 years ago

Make the red 1 go away

No notifications.
Nothing wrong.
Red 1 badge won't go away.
IDK why this is something the brain can't ignore, but it needs to go away.
Mac. Help.

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Welcome to the forum, Xmelanie!

     

    Just a clarification, did you also restart your device, and the notification number doesn’t seem to go away?

     

    If it doesn't, please send me a screenshot of what you see when opening your desktop app notifications, and I’ll have a look. 

     

    I’ll be here, if you need me.

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