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TomasVEUS's avatar
TomasVEUS
New member | Level 2
8 months ago

Making all of my files available offline on Mac OS 15.4

Hi, many (about 50% of 22GB) of my files and folders are displayed with the cloud icon, even I have the settings to always offline.

When I click on the cloud icon for these files a I get error: 

The operation couldn’t be completed. Operation not permitted

 When I try to opne the file, the first time the same error appears, when I try the second time, the file is opened fine and the cloud icon disappear. 

 

How do I fix this? I need to make sure all my files are offline on this Mac but I can't manually open 20k+ files

 

No sync issues:

 

 

Thanks in advance

desktop
Error Messages
Mac
sync

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    In that case, can you navigate in these folders and check if there are any sub-folders or files that are online-only and make them available offline from there TomasVEUS?

     

  • vladgasan's avatar
    vladgasan
    Icon for Dropbox Product Manager rankDropbox Product Manager
    8 months ago

    Hi TomasVEUS​ ,

    It looks like Dropbox wasn’t able to sync one of your files because of a system permission issue. Here are a few easy steps you can try to fix it:

    • Restart your computer — this often clears system locks.
    • Move the files/folders out of the Dropbox folder (for example, to your Desktop), then move them back into Dropbox.
    • Duplicate the files/folders — right-click it, select Duplicate, and let Dropbox sync the new copy.
    • Rename the files/folders — slightly change the name (for example, add “-new” at the end).

    Let us know if you need help with any of these steps!

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