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rbsalz's avatar
rbsalz
Helpful | Level 6
7 years ago
Solved

Multiple Members with Multiple Mac Users

I have a Dropbox Business Advanced Plan.  I am using two of the member accounts, one for business files and one for personal files.  I want to separate silos for work and personal matters.   I use a...
desktop
dropbox business
Error Messages
Mac
Setting up the apps
  • rbsalz's avatar
    rbsalz
    7 years ago

    All, 

    I believe my issue has been resolved.  I heard from Isaac from Dropbox support:

    "The development team has released a new beta version of the Dropbox desktop application that may resolve the issue you are experiencing.

    If you would like, you can download this version of the Dropbox desktop application from the following link:

    https://www.dropbox.com/downloading?build=71.3.105&plat=mac&type=full

    If this resolves the issue, you should be able to continue using this version as it will update automatically to the next available build going forward."

    I installed this version and set everything up again.  I've been using it sparingly for the last few days and have not had any issues.  

    Good Luck.  

rbsalz's avatar
rbsalz
Helpful | Level 6
7 years ago

Chris_J,  

No worries.  Thanks for the thoughts.  

I already had a lengthy conversation with a DB tech person who has esclated the issue.  I just thought I'd try the forum while I was waiting for a response.  

Thanks again.  

Chris_J's avatar
Chris_J
Icon for Super User alumni rankSuper User alumni
7 years ago

it would be very helpful, if you are able to get it fixed, to list what helped on this thread so others who have the same issue can get the solution.  Thanks

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