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Forum Discussion
New Mac Ventura Update - Online/Offline Files Not Syncing
I've recently updated to the v.167.4.4719 version of Dropbox which now changes the location of where your dropbox is located and also changes the way the icons represent what is downloaded online/off...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorI see, thanks for the additional info and screenshots, Marc.
Can you try to give Dropbox full disk access on your computer, to see if that helps?
Is there any update or fix to this issue as of yet?
None that I'm aware of. We've just resorted to constantly verifying that things update elsewhere on other devices whenever we upload anything new or start new folders, etc. Somewhat defeats the purpose of having things automatically backed up and in sync having to always track it like this.
- Walter
Hi all, I just wanted to let you know that we're aware of this issue and looking into it.
In the meantime, could you try the following steps and let us know how it goes?
- Open Finder.
- Right-click the Dropbox folder
- Click Make online-only or Make available offline to reset.
Note: You will need to select the Dropbox folder (as in the image below) to apply this setting to all files and folders.
Hi Walter,
Thanks for the suggestion, however as I (and others) have mentioned in past threads, it's very impractical to use that as a solve when we have several terabytes of content with hundreds of folders and sub-folders in DB. To mark the root folder as all online or offline would be a nightmare in both tracking what we actually need to have on or offline, not to mention simply impossible on something like a MacBook Pro with limited SSD space (and you no longer support external drives). So, you see the issue here? What would be your suggestion in this case?
Thank you,
Barrett
- Hah wait, they don’t support externals anymore??
Geez, I may have to move away from Dropbox also…
