Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Cxcreid
10 months agoNew member | Level 1
Online-only settings not available under my app's preferences. What can I do?
I have Dropbox plus with V216 on windows 10 and options for online-only and smart sync do not appear under the sync tab of preferences dialog, I am only shown an option to correct incompatible charac...
Cxcreid
10 months agoNew member | Level 1
Hi,
The version is 216.4.4420
Right-clicking does not show an option to make available online or offline.
Thanks
Nancy
Dropbox Community Moderator
10 months agoHope you don’t mind if I jump in, Cxcreid!
Can you also send me a screenshot of your Dropbox app preferences Account tab? Just make sure to hide your email address from the forum.
Besides that, I’d like to know the current syncing status of your Dropbox app.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!