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Slow sync issue after updating the desktop app to v210.4.4854.
Ive got an issue with the upgrade. Anyone else have the same problem? Slow in sync, VERY slow in making the connection and very useless box that DOES NOT tell me which files it does'nt not recognize.
There isn't a solution. The sync is slow and incomplete files are not shown on any screen, even if you have the ORIGINAL file (and you can see it) on an external drive. I will have to either seek a new computer OR find another provider.
I now have 212.4.5767
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meh. It's a dropbox link and shows viewable. Try pasting...
May not be valuable other than confirm the version and updating message that never ends
- Megan
Dropbox Community Moderator
Hey Road_warrior!
Did you check your activity tray that Walter suggested in your app?
Also hello Tod-D!
Is it possible that you have more than 300k files in your Dropbox folder?
That might slow down syncing and will generally cause the performance of the Dropbox app to deteriorate.
And you can also increase the bandwidth that the Dropbox app uses, by following the steps here, to speed up syncing. Have you tried that?
Let me know how it goes.
Hello,
I have about 75k files
Connection is running about 250Mbps per Ookla
Curiously, I have two machines running Ubuntu 22.04 and they seem to be running fine.
Three machines running Ubuntu 24.04 + SUSE Tumbleweed and they are all having the problem.
It's possible there was something else in the update that caused this...?
- Walter
Hi Tod-D - thanks for the additional information.
Could you try signing out of your account through the app's preferences and then back in and let us know if this persists?
Thanks!
ā
- Walter
Thanks for the screenshot Road_warrior - much appreciated.
Could you try signing out from your account via the app's preferences and then back in?
If syncing gets stuck again after that, let us know and we'll reach out via email to investigate further.
Walter
Same issues. Trying to sync 332 files that it is unable to sync and I am trying to correct them. Any advice?
I let Dropbox run on one SUSE OS all night after stopping it and restarting it via command line. It did finally complete it's syncing and seems to be running normally. I am running another OS and letting it run for the day, then I will reboot into the first one and see if it stays "happy".
Stay tuned.
The second SUSE OS also completed and both seem to be performing normally even after reboots.
Thanks for your help!
Now have a message:
"Program: C:\Program Files (x86)\Dropbox\Upgrade\DropxboxUpgrade.exe R6030 - CRT not initialised"
Do what now?
