Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

tmurphy202's avatar
tmurphy202
New member | Level 2
7 months ago
Solved

"Something went wrong on our end" and I can't access my files on the Dropbox website.

i cannot access any of my files on dropbox. I wasn't uploading anything at the time it stopped working. i cannot get it to work despite restarting browser, logging out and back in. this is all i see:...
Error Messages
Web

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!