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Bruce K.14's avatar
Bruce K.14
Explorer | Level 3
3 years ago

Sync error after reinstallation of Ventura 13.2.1 and running Running DropBox V169.4.5684

I am using DropBox  V169.4.568 on a fresh install of Ventura 13.2.1. Files also synched with Adobe Cloud initially reported as 3 unable to sync files on DropBox Desktop. I was unable to resolve this ...
desktop
Dropbox Plus
Error Messages
Mac
Setting up the apps
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Bruce, would you mind sending us a screenshot of the file info of an example file that is giving you the sync issues?

Bruce K.14's avatar
Bruce K.14
Explorer | Level 3
3 years ago

Hannah, Jay , Walter , Megan  Craig 

 

Dear Hannah,

Ver170.4.5895 Uploading 16 Files downloading 4k files since March 16, 2023, and growing. This information was also sent to Craig (Dropbox Support). You stated that this would be expedited and transferred to a unit specializing in errors of this type, that you are only an email away. Forgive me if I perceive that this matter is not taken seriously by your support. Is this indeed a recommendation to use another provider?

I am again providing you with a screenshot previously provided and taken again today.

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