Sync with Mac iOS 12.6

Hey FFP, sorry to hear about this.

Could you send us a screenshot of the exact error you're getting so that we can have a visual too?

If there's a blue hyperlink with the error log, please send that on as well.

Thanks!

Hi FFP, thanks for the full error! 

It seems that the error you’re encountering is temporary and should be fixed by restarting the Dropbox desktop app.

To restart the Dropbox desktop app:

• Open your Dropbox desktop app if it isn’t running already.
• Click the Dropbox icon in the menu bar at the top of your screen.
• Click your profile picture or initials in the upper right of the window that appears.
• Click Quit.
• Open a new Finder window.
• Click Applications.
• Double-click the Dropbox icon.

If the issue persists following the restart, please let me know and we can investigate further.

Dropbox will not open at all. I have uninstalled and reinstalled it. Twice. I have restarted my computer multiple times. Any other advice? 

Hi FFP, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Yes please email me! Thank you!

Thanks, I've sent you an email, when you get a chance, feel free to reply when you get a chance!

I have the exact same problem, after over 10 years using DROPBOX on my Macs. Now i get the same error message when Dropbox starts. Anyone could please advise some soluciton?

Mac OS is Ventura 13.7.1, and i cant tell what Dropbox version it is, but i reinstalled a brand new official download yesterday. 

Hey maafatword! I've replied to your most recent post here, so please have a look whenever possible.