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maddiecatania's avatar
maddiecatania
New member | Level 1
2 years ago

Syncing icons are missing from Dropbox folder in macOS Sequoia

hey! I have a new iMac with sequoia installed. I have the dropbox desktop app but it won't allow me to see the syncing symbols or right click and download. I know there is a setting in the privacy/security tab and then to click something in extensions.. but sequoia does not have those settings. just wondering if anyone has a solution for this

12 Replies

  • OliverN's avatar
    OliverN
    Explorer | Level 3
    10 months ago

    Hi Nancy
    I saw this suggestion on another post, and have tried it (and again just now). Problem is that I can go to system pref>Extensions, but I don't have a list with apps having permission to do Finder-stuff, as in an earlier OSX anymore. I only have a list of extension possibilities like Sharing and Finder etc., but can't open the Finder-option to see any apps. I only get a bunch of settings when clicking the Finder-option that I can turn on and off, like Rotate left, make PDF etc. No apps. So I can't do the steps. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi OliverN, if you're not seeing these options, please contact the support team for them to investigate further.

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