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Syncing is interrupted. But why?
Receive "Syncing Is Interrupted" error message. Took the following actions to resolve:
1. Disabled firewall
2. Disabled antivirus
3. Made the Windows user an admin
4. Disabled OneDrive
5. Ran Check Disk on Windows
Can't think of any other solutions. Please help.
That didn't work for me yesterday...
I have solved it syncing every big folder one by one, instead of all at the same time. A process which took me about 4 hours but in the end it worked.
With some of the folders, the Syncing being interrupted happened, and I solved it pausing the syncing, and then activating it again a few times (3 or 4). Not a very good solution, but effective in the end.
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How can I share my screenshots with you ?
- Jay
Dropbox Community Moderator
You can attach the screenshots in your next reply, or by copying and pasting them directly.
Have you found a solution to this issue? Having the same problem
- Hannah
Sorry to hear about this, syncingisinterrupted and thanks for the screenshots, shamim101.
Can you tell me what you've tried so far?
If you haven't restarted your computer yet, please try that and let me know what you see.
I've tried restarting, reinstalling dropbox, disabling firewalls/antivirus, allowing full disk access to dropbox, unselecting all folders to sync and then reselecting them. It just gets held up on 119 files that are "open".
- Hannah
Thanks for the update, syncingisinterrupted.
Can you also hover over your Dropbox icon and let us know the exact sync status and app version shown there?
Dropbox has not actually offered a solution to this problem! I'm not sure why they linked to my post as a "solution" as it didn't actually solve anything.
