The app re-indexes all files after each restart on Mac.

I am seeing the same behavior.  MacOS 15.3.1 (intel macbook pro).  Every restart it is taking a few hours to index about 200k files.  My dropbox is setup with "Dropbox on File Provider" and the Dropbox folder location is: "/Users/<username>/Library/CloudStorage/Dropbox".

I went through the list and didn't see anything that applied to me.

This just happened again on the very latest MacOS (Sequoia 15.3.2).

I see no way to attach screenshots to this reply. I tried dragging the pictures (PNG files) over but I see an error that says "File not allowed".

Sad we have this recurring problem. Here it is still going on.

Paul C.32, can you try to post your screenshot here again by copy pasting it in your message box instead? Do you still receive the same error message?

Ok, it looks like pasting works. Here's a few shots of what Dropbox and my CPU usage look like. Even though the Dropbox process itself is not busy, the `fileproviderd` is, as well as `corespotlight` from time to time:

Hi Paul C.32, how much free storage space do you have on your Mac device?

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

I have enough space:

I don't use a proxy, VPN, antivirus, or any security software. The MacOS firewall is disabled.

In regards to the domains: that is a *very* long list and I don't have the time to test it. I'm not even sure what would be the best way (through the browser??). But I can tell you I have never added any domain to be blocked by my router, nor have I ever called my ISP to block something.

Also, note that the indexing eventually finishes, and Dropbox works fine. I think I'd get an error, or things wouldn't sync, if a relevant domain was being blocked.

---

Finally, a completely separate issue: I've had to restart writing this response 4 times now (had to switch to something else) because this box has a problem: all of a sudden it clears everything and somehow moves me to another reply box, and all my initial content is lost. It may have something to do with having a picture mixed in - not sure. But please fix it, it makes it very difficult to reply.

same problem please help, means i cant open any files on my computer for like an hour 💀💀

Hey anyajohnston, sorry to hear that.

Can you give us some more info?

Which version of macOS and which version of Dropbox are you using? You can see the latter by hovering over the Dropbox icon in your menu bar.

220.4.4126, Sequoia 15.1.