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HV-PAIA's avatar
HV-PAIA
New member | Level 2
9 months ago
Solved

The desktop app on one of my computers keeps throwing a startup error.

I am getting a permission error on my home computer when trying to sync. Tried the help online but I am still getting the same error.  This is what pops up. It has been months since I have been...
desktop
Error Messages
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Thanks for posting on our Community, HV-PAIA.

Can you click on the txt hyperlink that appears in your screenshot and send me the full error log you should get after that?

Ping me when you’re ready.

HV-PAIA's avatar
HV-PAIA
New member | Level 2
9 months ago

here it is!

    • HV-PAIA's avatar
      HV-PAIA
      New member | Level 2
      8 months ago

      Thank you, Jay, this solution worked. 

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