The Dropbox context menu isn't working on my Mac.

Thanks for the info you’ve sent over, evelynoliv! You don’t need to do or provide something else on your end for the time being.

Hi Nancy​ ,

Sorry, but I think I provided all the info you requested via email. Is there something missing to move forward?

Thank you!

Thanks for all the details you’ve shared so far, evelynoliv! 

I’ve gone ahead and logged you a ticket, since I’d like to investigate this further. Please provide me with the requested info and we’ll go from there.

Hi Walter​,

There's no syncing problem. I can access all the documents. I tried to sync everything and also tried just syncing the folders I need (that's what I'm using now), both ways didn't work. I've also reinstalled the app multiple times, tried the advanced installing. I followed several other topics who got some sort of solution, but nothing is working.

Thank you!

Thanks for the screenshots Evelyn. 

Can you please confirm that you've granted Dropbox full disk access as outlined here? 

If you did, you can try reinstalling the app and let us know how it goes. 

Here it is Walter​ 

Can you send us a screenshot of the app's status as shown in your menu bar as well evelynoliv?

Hi Walter​ ,

Closed all apps, still not working. Please see the screenshot below. Thank you!

Thanks for the update on this evelynoliv - much appreciated.

If you happen to be running 3rd party apps on your computer, could you close them temporarily and let us know if this persists?

In case it does, please send us a screenshot of the options you get when you right click on your files in the Dropbox folder. 

Hi Nancy​ ,

I've tried this before but now I have tried leaving only Dropbox marked. Still not working.

Thank you!