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John Row's avatar
John Row
Helpful | Level 6
3 years ago
Solved

Trying to install on Linux Mint

I have a brand new installation of Mint  I'm trying to install Dropbox.  I have Dropbox running on 2 other machines.  I downloaded dropbox_2022_12_05_amd64.deb.  When I try to run the install I get a...
desktop
Error Messages
Install
Linux
  • Walter's avatar
    Walter
    3 years ago

    Hey John Row, sorry to hear you're having issues with this.

     

    Did you make sure your device meets the minimum requirements as outlined here?

     

    Also, are you installing it from this page or this one perhaps?

     

    Any additional information or screenshots are more than welcome! 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey TheOmnisis - did you make sure your device meets the minimum requirements for the install per this page? 

TheOmnisis's avatar
TheOmnisis
Explorer | Level 3
2 years ago
Yeah..... I've managed to now get the package installed. I'm now tripping up getting the files transferred from the Windows file system across ..says the Linux partition isnt ext4, which it clearly is.....
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you send us a screenshot of the exact message you're getting so that we can have a visual too TheOmnisis?

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago
    TheOmnisis wrote:
     ..says the Linux partition isnt ext4, which it clearly is.....

    Hi TheOmnisis,

    For an easy way to check what partition/FS type is in use, you can run following in your terminal:

    stat -f ~

     Is the result expected? 😉 If you have difficulties understand it, post the result (or screenshot) here.

    Hope this helps.

     

    PS: You may need to tune the path used if you have changed your Dropbox folder path and it's no more the default one.

    • TheOmnisis's avatar
      TheOmnisis
      Explorer | Level 3
      2 years ago

      All fixed 🙂

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