Visiting the Dropbox web page breaks my PC's WiFi.

Thanks for checking that, Keith15, and we'll wait for your update!

Okay,

So I can confirm it was Avast. Switching it off and then accessing Dropbox works. 

I've added the following exceptions to Avast now and it works so hopefully it stays that way. 

https://www.dropbox.com/*

https://dropbox.com/*

Dropbox sync client path
C:\Program Files\Dropbox

Thanks everyone for helping. 

Hey Keith15! Sorry for the nudge. 

Did you perhaps find something more regarding your antivirus? Are you still having issues with the Dropbox website affecting your WiFi connection?

Hello. There are many people having similar problems to Keith.  Below is a Reddit thread on this issue. I will attempt the workaround Keith employed.

However, it might be helpful for the Dropbox engineers to contact Avast, Norton, and others because many people aren’t savvy enough to handle this themselves.

removed by moderator

Hi,

Sorry took me over 20 minutes to access this forum to reply as avast still seems to be fighting with any Dropbox website.

Like Hog Wild​ said contact is needed. 

I've added the following to be full proof in exceptions. However, Avast after restarts or even updating gets rid of the exceptions at some point so the problem comes back:

https://www.dropboxbusiness.com
https://team.dropbox.com
https://accounts.dropbox.com
https://client.dropbox.com
https://www.dropboxstatic.com
https://edge.dropboxstatic.com
https://photos.dropbox.com
https://paper.dropbox.com
https://www.dropbox.com
https://dropbox.com
https://api.dropboxapi.com
https://content.dropboxapi.com
https://notify.dropboxapi.com
https://dl.dropboxusercontent.com
https://dl.dropbox.com

I do not want to have to put all these exceptions back every time so a permanent solution is needed.

Hey all, thanks for the update! 

Based on all the necessary info we've gathered, this issue seems to be stemming from Avast, and not us. 

I'm afraid our hands are a bit tied here in regards to this. 

If you need something else, please let me know and I will be more than happy to help every step of the way. 

Megan,

We are users of your product. We are alerting you to an issue that extends beyond one AV software as Norton was also mentioned on the Reddit thread I shared.

Dropbox has the resources to contact these companies and actually get somewhere. We do not.

Do you want people looking at alternatives such as ShareFile, MS Sharepoint, etc? 

Ideally, Dropbox should want to build a moat with a great product and exceptional customer service.

This issue is sitting on a tee for you to knock it into next week.

Thanks,

Jeff

Megan,

This is an unacceptable response as Jeff put well.

The community notified you about this problem, the community investigated the problem, the community then came up with a solution for you. 

And when us paying customers, for a number of years, ask for you to just communicate to another company you say your hands are tied? Please elaborate on this.

Maybe my payment details for the next few months are tied up next time I decide to renew your product. Please respond ASAP with a valid reason .

Keith 

Hi Keith15, Hog Wild, I've sent you emails individually, please could you reply to them when you get a chance?

I'm having the same issue described, and am using Avast. It definitely should not be down to the user to make two separate companies talk to eachother. I'd sooner give my money to another product.