Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Annelien
2 years agoExplorer | Level 4
Cannot link Dropbox shared folder to Bouwsoft program
I allready have the dropbox business plan, but Bouwsoft cannot link to this account via a shared folder. It can only link via a personal folder, so my collegues cannot see these files (I cannot share this folder, an unexpected error occures). How can I make this folder visible for all of my collegues in the dropbox business plan? Maybe I could make the link with bouwsoft to an account with a professional or plus plan and integrate this plan in the business plan? Is that an option?
1 Reply
- Hannah2 years ago
Dropbox Community Moderator
Hi there, Annelien, thanks for your post.
Since this is not one of our official integrations, I'm afraid we don't have that much info for you.
I would definitely suggest reaching out to the third party app's manufacturer for more info or troubleshooting steps.
And I will, of course, leave this thread open, in case other users with a similar experience can provide any helpful info for you.
If you have any questions, let us know.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!