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Can't add Dropbox as a place on a Microsoft Office app on Android tablet
Microsoft wont add Dropbox as a place
I use dropbox on Desktop and Apple devices with a different account. It works fine with excel to save documents. For the last 6 months my android devices have ...
What you are describing usually happens when the Microsoft Office app on Android has trouble linking to third party storage providers. Since Excel is looping back to sign in and not showing Dropbox as a place, here are a few steps that often resolve this:
- Update both the Dropbox app and the Microsoft Office or Excel app in the Play Store.
- Make sure you are signed into the correct Dropbox account in the Dropbox app.
- On your Android device, go to Settings, then Apps, then Excel or Office, and clear cache and data.
- In Dropbox, remove Office from your connected apps here: https://help.dropbox.com/integrations/third-party-apps
Then try connecting again from within Excel. - Open a file directly from the Dropbox app to confirm editing works as expected and use Save or Save a copy as a temporary workaround.
If Dropbox still does not appear under 'Add a place', the issue may be due to a recent Microsoft update that changed how storage providers integrate on Android.
I open Dropbox, select the file I want, open it in excel, edit it, then go to save as.
However, dropbox isn’t there as an option to save, and when I go to add a place, I select Dropbox, log in, and then…. Nothing. Still can’t choose to save the file in a Dropbox Folder after that.
However, after playing around with some other things today, I found that if I open the document in Microsoft365 CoPilot app instead of Excel, I have the option to save to dropbox.
So while the issue with Excel isn’t resolved, I have a work around.
Dell_Dropbox
Community Manager
Community ManagerWhat you are describing usually happens when the Microsoft Office app on Android has trouble linking to third party storage providers. Since Excel is looping back to sign in and not showing Dropbox as a place, here are a few steps that often resolve this:
- Update both the Dropbox app and the Microsoft Office or Excel app in the Play Store.
- Make sure you are signed into the correct Dropbox account in the Dropbox app.
- On your Android device, go to Settings, then Apps, then Excel or Office, and clear cache and data.
- In Dropbox, remove Office from your connected apps here: https://help.dropbox.com/integrations/third-party-apps
Then try connecting again from within Excel. - Open a file directly from the Dropbox app to confirm editing works as expected and use Save or Save a copy as a temporary workaround.
If Dropbox still does not appear under 'Add a place', the issue may be due to a recent Microsoft update that changed how storage providers integrate on Android.
