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onward's avatar
onward
Explorer | Level 3
3 years ago
Solved

Dropbox back up not working with Adobe Creative Cloud

I purchased Dropbox Back up – it will not copy my document folder! it come up with a message about and error with Creative cloud.  Not a good start.
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Dropbox Backup
Error Messages
Third Party Integrations
  • Megan's avatar
    Megan
    3 years ago

    Hi onward, when you click on the Help Center link, where does it redirect you?

     

    Is it this Help Center article? If so, have you tried deleting the library from your device as shown here?

onward's avatar
onward
Explorer | Level 3
3 years ago

If Dropbox backup does not work on a Mac with Adobe Creative Cloud, then please just say so?

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi onward, when you click on the Help Center link, where does it redirect you?

 

Is it this Help Center article? If so, have you tried deleting the library from your device as shown here?

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