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Forum Discussion

kouty's avatar
kouty
Helpful | Level 6
10 months ago

I can't edit my Paper docs on the Android app after the migration

After the last changing on the Dropbox paper App I can no more continue to work with my files on the phone . I want to migrate the files to an other App . When I open them in the Dropbox folder of ...
Android
Dropbox Paper
Mobile
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi kouty, thanks for bringing this to our attention.

Just for clarification, are you not able to open them at all in the Paper app?

Are you able to locate them there to open them?

Any other info or screenshots would be helpful!

kouty's avatar
kouty
Helpful | Level 6
10 months ago

In the past there was options in the double lozenge in the left up corner {All, Folders, Documents}. They disappeared . I can see only few recent docs . And I cannot open them. I understand that recent changes damaged a lot the App .

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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