Forum Discussion

charlieoetraining's avatar
charlieoetraining
Explorer | Level 4
12 months ago
Solved

On the website there's no option to open files in Word, just Word for the web

WORD isn't an option just WORD for the web.  Why isn't it available?

desktop
Microsoft Office
Web
  • Megan's avatar
    Megan
    12 months ago

    Once you download and install it, all you'd then have to do is follow the sign in prompts and allow your content to sync locally to the device.

    You can always have a look at the relevant Help Center article here, and let me know if you have any questions too. πŸ˜€

12 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Once you download and install it, all you'd then have to do is follow the sign in prompts and allow your content to sync locally to the device.

    You can always have a look at the relevant Help Center article here, and let me know if you have any questions too. πŸ˜€

  • charlieoetraining's avatar
    charlieoetraining
    Explorer | Level 4
    12 months ago

    I thought it was.  This hasn't been an issue before.  Just started lately.  Downloading again and don't know how to sync to the computer.

    Would like to know how.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    You havent answered my question from earlier. 

    Is Dropbox installed on your computer (www.dropbox.com/downloading ) and is that folder sync'd to the computer. You only get those options to open in Word if that's the case. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Thanks for the images. Could you confirm that these requirements are met in order for the Open button to work properly?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hi charlieoetraining, in order to understand what you're seeing, could you copy and paste screenshots in your next reply to assist further?

  • charlieoetraining's avatar
    charlieoetraining
    Explorer | Level 4
    12 months ago

    I am trying to open the file from our list, then click on "open in", then word for the web opens and it scrambles my files all up.

    Not sure how to sync the files.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    12 months ago

    How are you opening the files?

    Can you give step by step instructions?

    Do you have Word installed on your machine? Is Dropbox installed, and running, with those folders sync'd to that device?

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