Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

charlieoetraining's avatar
charlieoetraining
Explorer | Level 4
11 months ago
Solved

On the website there's no option to open files in Word, just Word for the web

WORD isn't an option just WORD for the web.  Why isn't it available?
desktop
Microsoft Office
Web
  • Megan's avatar
    Megan
    11 months ago

    Once you download and install it, all you'd then have to do is follow the sign in prompts and allow your content to sync locally to the device.

    You can always have a look at the relevant Help Center article here, and let me know if you have any questions too. 😀

charlieoetraining's avatar
charlieoetraining
Explorer | Level 4
11 months ago

I am trying to open the file from our list, then click on "open in", then word for the web opens and it scrambles my files all up.

Not sure how to sync the files.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi charlieoetraining, in order to understand what you're seeing, could you copy and paste screenshots in your next reply to assist further?

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!