"Open in Finder" and "Open in Word" not showing in Safari OSX for Mac

Hi redegg 

Sadly there's still no solution to this despite the issue being raised back in September. Whern I raised this issue with Dropbox Advanced Support they dismissed the issue as a third-party software issue... (I am confident that this isn't the case). 

Our whole organisation is affected by this and it seems that others outside of our organisation who use safari as their browser of choice are also affected. 

It's a very dissapointing usder-expoerience considering the significant amount of money I pay for a Dropbox Professional Subscription. 

All the best for a solution. Let me know if you find one...

Scott

Hey peeps, thanks for all your updates here!

I'd just like to ask, redegg and tsigel, do you both have Flash Player 10 or later installed and enabled on the Safari browser? 

If you open Dropbox in an incognito/private window, do you still have the same issue?

Let me know and we'll take it from there - thanks!

Hi Daphne 

i have the last Flash Player version, and i tried incognito/private window

Thanks for getting back to me here tsigel!

So we can have a better look into this with some device specific info, I've reached out to your email address linked to your Community profile.

Please just check your inbox when you have a second and we'll take it from there if you'd like to.

Cheers!

Is there any solution to this? There is nothing on these forums other than installing/reinstalling dropbox or flash, none of which resolves the problem.

Hi up12345 ,

I'm sorry to report that there's still no solution to this. It's pretty annoying. 

Let me know if you find a way to solve this.

Warm regards,

Scott

thanks Scott H. what is not clear to me is whether this is unique to a few people or whether everyone on safari experiences this problem - any idea if its a general problem?

Hey there up12345, thanks for joining us here!

I'd be more than happy to do some investigation into this with you, if you'd like to of course.

I've reached out to your email linked to you Community profile. Please just check your inbox when you have the chance and we can go from there.

Let me know if you have any other questions - thanks!

Hi up12345

Everyone that I know who has a mac using safari as their default broswer seems to have this problem. 

Yes I agree: my colleagues using Safari have the issue as well. But I've been emailing with Dropbox support and providing info, so hopefully it will be fixed soon!