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SharePoint Online migration Dropbox error
I have my Dropbox administrator account connected in my SharePoint admin center and I am unable to scan my files. Upon trying to disconnect my connection, I was led to a broken link (https://www.dropbox.com/team/admin/settings/team_apps) and neither Microsoft or Dropbox support team is able to help. How can I go about scanning my files, I can't see them in my scan. This connection was made a long time ago, and I suspect that it has expired.
This issue was actually resolved by Microsoft, they escalated internally and they managed to remove my tenant's connection and I was able to reconnect. Not sure if Dropbox is able to do the same, but please reach out to your Microsoft support and good luck on this!
Yours sincerely,
SMOO
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Hi jpatrycedesign ,
I have contacted both Dropbox and Microsoft support, so far no help is given. Hope this gets resolved soon.
Yours sincerely,
SMOOllo, I'm haveing the same issue. I can't disconnect my Dropbox (because Dropbox Business is not active and teams does not exist). I have already opened a ticket (20085735) but no solution has been found. Can you help me? Thanks
This issue was actually resolved by Microsoft, they escalated internally and they managed to remove my tenant's connection and I was able to reconnect. Not sure if Dropbox is able to do the same, but please reach out to your Microsoft support and good luck on this!
Yours sincerely,
SMOO
