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Forum Discussion

AdamFerg's avatar
AdamFerg
Explorer | Level 4
6 years ago

Unable to edit word documents on iPad / Microsoft word

Hello, I am using Dropbox (v206.5) on my iPad (up to date with IOS 14.01) and for most word documents I am able to open them from Dropbox app and edit them in word with no problem.  Periodically, w...
Microsoft Office
Mobile
Third Party Integrations
Cleanfire's avatar
Cleanfire
New member | Level 2
5 years ago

I am having this exact issue and have worked through the steps outlined here without the issue being solved.  Did this ever get resolved?

AdamFerg's avatar
AdamFerg
Explorer | Level 4
5 years ago
I’ve abandoned the app and had to use the website for edits. For whatever reason, I’m able to work through it this way, but the app is broken.
  • Skemp117's avatar
    Skemp117
    New member | Level 2
    5 years ago

    Absolutely egregious that this problem persists. There should be no reason this problem has persisted so long. It’s such a basic function, this should not be that difficult.

    • Rafael L.5's avatar
      Rafael L.5
      Explorer | Level 4
      5 years ago
      I have this issue too and it’s really frustrating. Please fix it.
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        5 years ago
        Hey AdamFerg, Skemp117 & Rafael L.5 - thanks for your reports and all the additional information you've provided.

        May I reach out via email to have a further look into this matter internally?

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