Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

andrewkol's avatar
andrewkol
Helpful | Level 6
12 months ago
Solved

We can't add 'Dropbox for Teams' as a storage account for Office 365 on a Mac.

Hello,  We have just moved all of our team's Mac devices to 'File Provider' to enable co-authoring, and there's only one Mac device that doesn't have the option to add 'Dropbox for Teams' as a stor...
desktop
Mac
Microsoft Office
  • andrewkol's avatar
    andrewkol
    12 months ago

    So after doing all of the above updates, I was able to add "Dropbox for Teams" by going to Excel > File Menu > Open > Online Locations > Manage Storage Accounts. 

    For some reason "Dropbox for Teams" was listed under "Add Storage Account" in Excel, but not in Word.

andrewkol's avatar
andrewkol
Helpful | Level 6
12 months ago

So after doing all of the above updates, I was able to add "Dropbox for Teams" by going to Excel > File Menu > Open > Online Locations > Manage Storage Accounts. 

For some reason "Dropbox for Teams" was listed under "Add Storage Account" in Excel, but not in Word.

AllAboutMeow's avatar
AllAboutMeow
New member | Level 2
11 months ago

Unfortunately this solution didn't work for me. Under 'Add Storage Account' I only see 'One Drive', 'One Drive for Business' and 'SharePoint'

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey AllAboutMeow - sorry to hear about this. Can you clarify if you're a team admin or a team member on a Dropbox team account or if you're using an individual account? 

    Also, what is your computer's exact OS version and the version of both the Dropbox and the Office 365 app that are installed on your computer? 

    Any additional information and screenshots are more than welcome! 

  • andrewkol's avatar
    andrewkol
    Helpful | Level 6
    11 months ago

    Yeah I couldn't see Dropbox in Word, but it was there when I went through the steps in Excel, strangely. 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!