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NdeBruin's avatar
NdeBruin
New member | Level 1
2 years ago

We're getting an error when saving CAD files to our Dropbox team account.

Hello all! Working for a company that uses Dropbox business for file storage. Especially CAD files at the moment. About a month ago we encountered problems with saving 2D drawings to our Dr...
dropbox business
Error Messages
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi NdeBruin, are these files in shared folders or private folders? Are these files considered to be package files, which are essentially zip files or folders?

NdeBruin's avatar
NdeBruin
New member | Level 1
12 months ago

Hi

These files are in shared folders, the files are of the .dwg variety. I'm not sure if these classify as package files.


  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Have you or your colleagues added the AutoCAD extension to your Dropbox accounts?

    • NdeBruin's avatar
      NdeBruin
      New member | Level 1
      12 months ago

      I don't know I will ask internally and get back to you.

    • NdeBruin's avatar
      NdeBruin
      New member | Level 1
      12 months ago

      We don't use the AutoCAD extension. Would this facilitate saving our Inventor files?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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