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Forum Discussion

davidtylera56's avatar
davidtylera56
Explorer | Level 3
5 years ago

Windows 11 and Dropbox

Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox?  Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11?  Anything I should be a...
desktop
Third Party Integrations
windows
Videofirma's avatar
Videofirma
Helpful | Level 5
5 years ago

After installing Windows 11, the Dopbox desktop application stopped communicating with the server. Technical support was not able to help in any way (I answered all their questions and fulfilled all requests). I had to go back to Windows 10 and the problem immediately disappeared.

  • Videofirma's avatar
    Videofirma
    Helpful | Level 5
    5 years ago

    It didn't help.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      In that case, I'd suggest that you contact our Support team for further assistance Videofirma

      You can also let me know the ticket ID so that I can look it up in our system.
      • Videofirma's avatar
        Videofirma
        Helpful | Level 5
        5 years ago

        I already wrote the application number above, it has not changed: Ticket # 14879142 .

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