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Joyful1's avatar
Joyful1
Explorer | Level 4
2 years ago

A surprise charge on my account of £95.88

I have a charge of £95.88 from Dropbox on my bank account.  As far as I can see on my account it is a free account and I have never made a payment to Dropbox before.  How do I arrange for this to be ...
billing
cancellations
Payments
Refunds
Joyful1's avatar
Joyful1
Explorer | Level 4
2 years ago
Hi Hannah

Yes I think I managed to do that bit. The window said private browsing when I had it open.

Thanks

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

What do you see instead, Joyful1?

  • Joyful1's avatar
    Joyful1
    Explorer | Level 4
    2 years ago
    Hi Hannah

    I have just got my husband to help me and I have managed to access the page and have now answered all the questions.

    Thankd
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I'm happy to hear that, Joyful1!

     

    Let us know if you need anything else!

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