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joolsbond's avatar
joolsbond
Helpful | Level 6
3 years ago
Solved

can't upgrade You’ve made too many billing attempts. Please try again in 24 hours, or contact suppor

Hi,  I'm trying to upgrade to dropbox plus. However, each time it says : You’ve made too many billing attempts. Please try again in 24 hours, or contact support at dropbox.com/support. This was ...
billing
Dropbox Plus
Payments
Plans
upgrades
  • joolsbond's avatar
    joolsbond
    3 years ago

    Problem is now fixed and I was able to upgrade. Hurray! Thank you Dropbox Team.

Adam Rogers's avatar
Adam Rogers
New member | Level 2
3 years ago

I am having the same issues ! very frustrating i cant renew my subscription keeps saying iv made too many payment attempts. 

joolsbond's avatar
joolsbond
Helpful | Level 6
3 years ago

I contacted dropbox via social media and they created a support ticket and have been emailing me today. Their engineers are working on it and they've asked me to try again after 24 hours so fingers crossed the fix will help others as well. Worth contacting them on facebook if you are having an issue. They were very quick to respond and take action to fix it.

  • joolsbond's avatar
    joolsbond
    Helpful | Level 6
    3 years ago

    Problem is now fixed and I was able to upgrade. Hurray! Thank you Dropbox Team.

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