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londonjerry's avatar
londonjerry
Explorer | Level 3
2 years ago
Solved

Changing Family annual plan to Family monthly plan

This should be simple but the Dropbox How To's seem to refer to a different UI. When I click on my avatar I don't get "Manage account" as the How to requires
billing
Payments
Plans
  • Hannah's avatar
    Hannah
    2 years ago

    Hey londonjerry, thanks for letting us know about this.

     

    Are you currently the Family manager?

     

    Can you try this page and let me know if you can find the correct options?

     

    Keep me posted.

londonjerry's avatar
londonjerry
Explorer | Level 3
2 years ago

Brilliant. Thank you Hannah

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Happy to help, londonjerry!

 

Let us know if you need anything else. 🙂

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