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Forum Discussion

Sethabish's avatar
Sethabish
Explorer | Level 3
2 years ago

Couldn't redeem 100gb promotional offer

I bought a new hp laptop and i got 100gb for 12 months as promotional offer, but after reinstalling that 100gb is gone. How to get it back?!
Promotions
Storage space
Sethabish's avatar
Sethabish
Explorer | Level 3
2 years ago

Yes, it is after i redeemed the offer and i logged in using the same email id used for redeeming.

Still no luck.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Did you receive an email confirming that the promotion was activated on your account? 

  • Sethabish's avatar
    Sethabish
    Explorer | Level 3
    2 years ago

    no i didn't, but in my Dropbox it showed 102gb of storage

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