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Theswanigans's avatar
Theswanigans
Explorer | Level 3
3 years ago

email offer not applying

I received email with a 25% discount offer on June 9 and a reminder on June 24th.  My bad, I waited until June 30 the last day of the promotion to try to upgrade and now it won't work.  Link just takes me to upgrade page with same $119 pricing.  I've searched other issues and can't get any support at all from drop box.  No chat working, no way to call.  Here is the email.  

 

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Has the offer not expired now? As in it is the 30th of June now and so it should have already been redeemed by now 

  • Theswanigans's avatar
    Theswanigans
    Explorer | Level 3
    3 years ago

    Perhaps but I suppose I thought the 30th of June was included in the offer.  I've never had another company note an expiration date and not include that day.  

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