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Everything deleted in account - acted like my account had never been in use
I tried logging into my account which I have logged into several times this year but it made me create a new account with the same email address. Needless to say, everything is gone and I am panickin...
I can't see the email address(es) that were edited out above. Assuming you were using the same email address for the team account, read on.
kristinz84 wrote:
The email address in question ... was part of a team then removed but that shouldn't have affected my ... account, correct?
Yes, it would.
When you join a Business team you merge your account into the team, effectively making them the owner of your account. If you're later removed from the team your account is deleted. If the intent is to return the account back to the original owner, instead of removing you from the team the team admin needs to convert it back to an individual account.
If it's been less than seven days since you were removed from the team, the team admin can restore the account and then convert it back to an individual account, though I suspect that won't be possible since you were able to create a new account with the same email address (indicating that your former account no longer exists).
Check with the team admin to see if they can still restore your account. If not, they may have transferred the files that were in it to another team member.
Rich
Super User II
Super User III can't see the email address(es) that were edited out above. Assuming you were using the same email address for the team account, read on.
kristinz84 wrote:
The email address in question ... was part of a team then removed but that shouldn't have affected my ... account, correct?
Yes, it would.
When you join a Business team you merge your account into the team, effectively making them the owner of your account. If you're later removed from the team your account is deleted. If the intent is to return the account back to the original owner, instead of removing you from the team the team admin needs to convert it back to an individual account.
If it's been less than seven days since you were removed from the team, the team admin can restore the account and then convert it back to an individual account, though I suspect that won't be possible since you were able to create a new account with the same email address (indicating that your former account no longer exists).
Check with the team admin to see if they can still restore your account. If not, they may have transferred the files that were in it to another team member.
WOW! That is crazy! All has been restored. Thanks so much for the help!
