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trpjazz
26 days agoNew member | Level 2
How can I downgrade your plan to the Dropbox Plus account with 1TB of space?
Dropbox Plan: Plus Payment Method: Card How did you upgrade? Dropbox Website Question or Issue
Dropbox Plus 2TB Acct: How do I downgrade to the standard Plus 1TB account? I added 1TB 3 yrs ag...
Nancy
Dropbox Community Moderator
26 days agoWelcome to our forum, trpjazz.
The Dropbox Plus plan with 1TB of space no longer exists, I’m afraid (once upgrading to Dropbox Plus, you automatically get 2TB of storage instead).
If you still wish to downgrade your Dropbox account and cancel your paid plan, then you’ll go back to Dropbox Basic, which is our free plan with 2GB of space.
Let me know, if you need any further help.
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