Forum Discussion

SengaGlacier's avatar
SengaGlacier
Explorer | Level 4
4 years ago

how to get a refund and speak to a real person

I just noted i have been being charged monthly by Dropbox over 2 years for no reason, as i only use free basic plan. and i email billing-support@dropbox.com last week, so far no one replied me yet.  ...
billing
cancellations
Dropbox Basic
Payments
Plans
Refunds
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey BeyondP, happy Tuesday! 

 

I just sent you an email, and I'd be happy to see how I can help on my end. 

 

Reply back to me, and we'll take it from there.

 

Thanks a bunch! 

BeyondP's avatar
BeyondP
New member | Level 2
4 years ago

Afternoon Megan

 

Have responded to the email.

 

Regards

Ntswaki

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