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marionyeoh's avatar
marionyeoh
Explorer | Level 4
5 years ago
Solved

HP & Dropbox 100GB Upgrade Promotion

Hi, I have 2 issues I am hoping to solve.   1. My new HP notebook was only granted 25GB of upgraded space. I read that it should be 100GB of space. Seeking help to rectify this, thanks.   2. I ab...
Plans
Promotions
Storage space
  • Walter's avatar
    Walter
    5 years ago
    No need for that, Marion. I just sent you an email to the address that's linked to your profile here, on our Community.

    Whenever you get the chance, please take a look at your inbox and we'll take it from there.
lacking_in_space's avatar
lacking_in_space
Explorer | Level 3
3 years ago

Hi there, I am experiencing a similar problem on my HP laptop. I just clicked on the promotion for 100GB for free (for one year), created an account and logged in, and now it says I have only 2GB of space and there's no sign of the promotion any more 😬

Would you be able to help, please?

Thanks!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi lacking_in_space, happy Monday! 

 

Can I send you an email, in order for us to have a closer look into this?

 

Let me know!

  • lacking_in_space's avatar
    lacking_in_space
    Explorer | Level 3
    3 years ago

    Hi Megan,

    That would be great, thank you! Can you see an email address for me on the system?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi lacking_in_space, I just sent you an email. 

     

    I'll see you there. Cheers!

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