I bought Dropbox Plus and still only have 2 GB of storage.

Blakeliv wrote:

The Dropbox plus plan offers 2 TB of additional storage and I still am maxed out at 2 GB after purchasing Dropbox plus.

Did you purchase through the Dropbox website or through one of the mobile app stores (Apple/Google Play)?

I purchased through the website using PayPal.

I also purchased it last night. When I open the app on my iPad it says my current plan is Plus but I still am at capacity for storage at 2 GB.

Hey @Blakeliv, thanks for posting here!

Would you mind clarifying what you see when visiting your plan page online? What is the subscription you see there?

Keep me posted!

I can share screenshots if you would like

It says under subscriptions: Dropbox plus. It says that it comes with 2 TB of storage and underneath that it says my personal account storage is 2GB/2GB

Hey Blakeliv , I'd love to have a visual of this, if you don't mind.

Feel free to attach your screenshots back to me. 

Awesome, thanks for that @Blakeliv!

I'm going to be sending you an email, in order for us to have a closer look into this, and possibly escalate your case to our Team. Thank you!

If you already sent it, I was having issues with my email storage as well. If you could send it again I would appreciate it.